I recently updated Media Encoder from v26.0 to v26.0.2. Now it displays a popup requiring a free trial. Other applications (Acrobat & Photoshop) run properly. I have tried...

  • Update hosts file with the latest entries. No change.
  • Revert to v26.0. That version now also displays the free trial popup.
  • Block Internet access for Media Encoder. It then hangs on a popup requiring Internet access.
  • Run Media Encoder as administrator. No change.
  • Restore and re-patch Media Encoder both with and without the "good patch" option. No change.
  • Do the WinTrust > reboot > un-WinTrust > reboot dance. No change.
  • Completely clean, reinstall, and patch Creative Cloud and all Adobe applications. No change.

I have read through the entirety of the wiki and guides and can find nothing to resolve this issue. Maybe I missed something. Can anyone offer assistance? Thanks.

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[–] 1 point 6 months ago (1 child)

I guess GenP needs to be updated, i believe v4.0.1 was coming? i had the same issue but the Repack by m0nkrus release seemed to work fine with latest version of Media Encoder.

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  • GenP doesn’t need an update for this.

    Monkrus releases are essentially prepatched using the same underlying methods, just packaged as standalone installers. Because of that, the setup and install environment can differ slightly compared to doing a normal install and patching it yourself with GenP.

    So a repack working doesn’t confirm an issue with GenP, it usually points more toward a difference in setup or configuration on your side rather than a problem with the patching itself.

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