The reason they have 16.8 million subscriber is because they cater to the average tech-interested user and not tech experts. Not including the experience of an average person that hasn't done a ton of research would be to exclude their biggest demographic. Besides, it's not like they only show one perspective. People seem to love ignoring the fact that the other 2 presenters had an okay time with their Linux install and can serve as the alternative route to Linus's own painful experience.