It's pretty ironic to have problems with audio not recognizing headphones... on WINDOWS.

Multi-trillion (10^12) dollar company, btw.

(Both laptops are reasonably new.)

The "Legally Blonde" meme, the top text reads 'WIN11 WORK LAPTOP. You have consistently working headphones audio?' and the bottom text reads 'HALF-ASSED LINUX INSTALL AT HOME. What, like itโ€™s hard?'
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[โ€“] 1 point 8 months ago

Ok that may be the reason. You can find M.2 modules from Intel or Qualcomm at reasonable price which support Bluetooth 5.4+

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