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Burger King will use AI to check if employees say ‘please’ and ‘thank you’ (www.theverge.com)
submitted 8 months ago by to c/technology@lemmy.world
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The company compiled information from franchisees and guests on how to measure friendliness, resulting in the fast food chain training its AI system to recognize certain words and phrases, such as “welcome to Burger King,” “please,” and “thank you.” Managers can then ask the AI assistant how their location is performing on friendliness.

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[–] 3 points 8 months ago

I love to see that kind of intercultural reading being made. In good faith, I respect it and disagree with its internal logic. If you think help is expected of you, you will not offer any mention of whether or not it’s a problem for you, period.

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