Here's the proper response to a technologically challenged Boomer requesting tech support:
"Fuck you, pay me."
Then list your hourly rate, I suggest starting at around $50, at least.
With a gaggle of associated fees/charges for various levels of things and research you have to do.
No mercy, no quarter, fuck your idiot family members, stop enabling them.
Maybe these idiots can realize they've been getting free assistance that for decades has literally been a business model that many people have worked and lived off of.
That they don't know something and that makes them wrong and stupid, not literally everything other than them.
Think of it like tipping culture in reverse, or just an entire category of unpaid labor, if that helps.