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[–] 1 point 9 months ago (2 children)

I tried to join Curve. For whatever reason they couldn't verify my ID from the photo I sent, and that was that. No opportunity to redo, and they never replied to my support request email.

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  • [–] 1 point 9 months ago* (last edited 9 months ago) (1 child)

    Yep. Their support is abysmal. I had the same issue - twice! Keep at it. I found poking them on Xitter got some traction.

    Once I got verified, it's worked flawlessly.

    They've now been acquired by Lloyds Banking Group so, hopefully, things on that front will slowly improve.

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