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[–] 20 points 10 months ago (1 child)

They should have asked "did you unplug it for thirty seconds and plug it back in" as the first question if how long matters.

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  • [–] 2 points 10 months ago* (last edited 10 months ago)

    Then people would answer "yes" without a moment's thought, whether they did or didn't, rendering the question useless.

    The gotcha is what makes the question at least somewhat useful to an IT person.

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