Truth be told, I've never even downloaded their software. I pretty much plug and play. I'm using the G502 hero as a mouse and the astro A20 headset. I always keybind in games, but I've never really used the extra buttons in any of my applications, so didn't need to bother with their software. This explains why I haven't experienced the frustration other people have. Yeah, if I was the kind of person that wanted to keybind in other applications, I'd rage at a shitty app for that too.
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