It's been fine for years for me. I wonder if the machine's age is showing? Can you share your time, fan and heat settings?
Edit: recipe is
Fan - Heat-Time
9-3-until straw coloured ~ 3 min
7-5-until light brown ~ 2 mins
4-9 until roasted to desired.
Usually light just at the last of the first crack. 2 mins.
7-9 mins total time depending on roasts.