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Is classic Outlook becoming worse and worse? (lemmy.world)
submitted 1 year ago by to c/sysadmin@lemmy.world
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For a few years I'm noticing more and more weird and unexplainable behaviour in Outlook. We support mostly 365 Exchange Online clients on Windows workstations or RDS environments.

The amounts of unexplainable bullshit we face is staggering. Outlook not being able to open the folder set, weird MFA glitches, weird bugs in the UI and downright weird errors coming from nowhere is some of the stuff we face weekly.

Am I alone on this?

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[–] 17 points 1 year ago (3 children)

No, that's been the Outlook experience since probably forever.

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  • [–] [S] 4 points 1 year ago (2 children)

    I've been doing this for 15 years daily now and it was never this bad. Not even when everyone ran Exchange on-prem with al the bullshit involved with that.

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  • [–] 4 points 1 year ago

    I'm sure it's gotten worse since Microsoft fired QA and devs and replaced them with AI, but Outlook and Exchange have always been weird and buggy.

    I personally haven't been a mail admin for a few years so nothing comes to mind, but similarly, the recent update to the Outlook mobile app, at least on iOS, moved the reply button from its prominent location to the message three-doy menu. Like the #1 thing people do with a message, that I'm sure their analytics show, was hidden in a menu.

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  • [–] 3 points 1 year ago

    Ill agree. But just FYI Azure AND aws have recently had downtime which funny enough can effect a lot of things with email. Since email in itself is more html nowadays than anything else. And ive had the same issue with 2FA and timeouts from Azure/cloud exchange. Fun times.

    When I retire, im going to look forward to never touching MS product slop again. Should be fun!

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