I can’t speak for this case in particular, but I did encounter a number of job finder and résumé help websites with AI personae presented as real people with human names while I was job searching. At least ZipRecruiter does disclose somewhere on their site that their AI “Phil” isn’t a human, despite its use of personal pronouns such as “I” in emails.
Edit: Actually, I was able to find “Claudia Baker” in my old emails from the time when I was job searching. The résumé review from JobLeads is no longer available so I can’t provide the text output, but I 100% remember it being a frustrating load of AI slop in a time when I was desperate for help and really wondering what was wrong on my end. The situation was incredibly manipulative and insulting.