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The 0% discount (lemmy.world)
submitted 1 year ago by to c/maliciouscompliance@lemmy.world
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My neighbor come to shop at the store. He specifically called for me, as I don't stay at the front lines of retail but behind, doing other stuff, and jokingly asked, "can I get neighbor discount?". I said sure, and while he's in front of me, I call the supervisor at the phone to approve that. Not even ten seconds pass that he's shouting in my face "can you hurry with that price? I have something else to do!!".

I hung up the phone, sorry, you asked discount, I had to approve that, your price is $LIST_PRICE

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[–] 70 points 1 year ago* (8 children)

If you’re really good at customer service (i.e. manipulation), you’ll say the price just went up 10% this morning, but you’ll get a discount of the same amount, because you’re such a great pal. Basically just the normal price, but it feels nicer.

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  • [–] 31 points 1 year ago (7 children)

    I see you subscribe to the Amazon sales policy.

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  • [–] 22 points 1 year ago (6 children)

    Others might call it straight-up lying, deception or even misleading. Calling it “Amazon sales policy” just makes it sound nicer.

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  • [–] 18 points 1 year ago* (last edited 1 year ago) (5 children)

    I'd call it fraud myself. But retailers have been doing this shit for forever. But the thing is that people love this shit.

    JCPenny almost went under when they stopped deceptive pricing tactics like 20 years ago and just offered a really low price.

    Shit, I worked at a major sports and outdoors retailer and we had tags that said "Everyday Low Price." Items tagged with that would never go on sale because they were loss leaders (just barely above wholesale to get people to buy overpriced accessories).

    I had customers with the items in their cart ask me if it was on sale, I told them it was the lowest price they were going to find and even price checked other retailers whose sale price was higher than ours, and they put it back every time.

    People are really fucking stupid.

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  • [–] 5 points 1 year ago*

    Similarly, the short-lived competitor to the ¼-pounder was the ⅓-pounder, but people complained it was smaller, so corp cancelled it nearly immediately.

    People are really really fucking stupid.

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  • [–] 4 points 1 year ago* (3 children)

    That is just amazing. How the human mind works is so bizarre at times. Even when there’s a good deal, people just don’t take it? Wasn’t it enticing enough?

    Either way, some companies exploit the same mechanics to sell trash for a high price. It’s so weird and pretty dark.

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  • [–] 3 points 1 year ago* (1 child)

    Yeah, people are fucking stupid. I empirically proved they'd never get a lower price, but they passed because they thought the capitalism knew more than me.

    Guess what? Those fuckers didn't get to deep fry a turkey because they're stupid. Which I guess is a net positive for turkeys

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  • [–] 4 points 1 year ago

    On the downside, they probably ended up spending more money and receiving less in return. If they bought their junk from Amazon, they also contributed to upholding poor labor practices. Nobody wins in this situation except for the corpos.

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  • [–] 2 points 1 month ago

    People assume everything goes on sale sooner or later. If it's something they don't need right now, they might decide to wait for a sale even if the price is really good right now. It seems stupid if you know the company policy and you're 100% positive the price won't go lower. The customer doesn't know that.

    It's also possible that while you checked the competitors' prices, the customer had a moment to think and decided they don't need/can't afford the product right now.

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