I got into this with a coffee shop recently. Apparently they were "online order and pickup only." And i went in trying to get coffee. One person was trying to help me, and what i assume was her manager was being a dick.
"Just download the app and put your order in."
"Nah im not going to do that. I just want a black coffee. Nothing fancy."
"We're online only"
other employee rings me up, pours me a cup, and is seemingly just trying to help me gtfo
She hands it to this dude... To hand to me
"Next time, use the app."
"Bro there wont be a next time."