114
Valve apologizes for ruining a Steam game's launch (www.polygon.com)
submitted 1 year ago by to c/gaming@beehaw.org
20 comments fedilink hide all child comments
you are viewing a single comment's thread
view the rest of the comments
[–] 10 points 1 year ago (2 children)

Valve admitted it was their mistake.

Valve contacted the French duo behind the space exploration game this month to tell them that the platform failed to notify the users who had saved Planet Centauri on their wishlists.

  • permalink
  • fedilink
  • source
  • parent
  • hideshow 2 child comments
    •
  • [–] 3 points 1 year ago* (1 child)

    Kinda. Same as me, they know why the launch failed - no notifications - but don't say anything why the notifications didn't get sent.

    Steam has a section for the developers for setting up the release date. It specifically states that you need to be careful with it, because two weeks before that date you start getting visibility on the "upcoming releases" list, and will then show up in the "new releases" section, and once that happens, you can't change it.
    And Planet Centauri is showing their official release date as being "3 Jun, 2016", not the 2024 date they left Early Access as it's supposed to. So did they mess that up and the notifications were actually sent, but they went out nine years ago? Or did Steam glitch when this game specifically left EA, not updating the date and not sending the notifications?
    If it did, were other games affected?

  • permalink
  • fedilink
  • source
  • parent
  • hideshow 1 child comment
    •
  • [–] 1 point 1 year ago

    Yes, actually

    In an email to Permadeath, Valve said that Planet Centauri's 1.0 launch suffered from "a bug that impacted a very small number of game releases (less than 100 since 2015) where wishlist email notifications for the launch of a game were not sent."

  • permalink
  • fedilink
  • source
  • parent