Giving the cashiers work to do does not “harm” them. If anything it improves their job security for them to have more work to do. They get paid the same whether it is putting back abandoned items or collecting money from shop supporters.
If the cost of unfruitful overhead labor coupled with lost sales does not change the behavior of the executives, fair enough, they are their own incompetent adversary in that case. We can setup conditions for them to make smart and favorable decisions but in the end it’s on them to make the smart decision.