A Florida Home Insurer Was Allowed to Bypass the Courts During Claim Disputes. It Won More Than 90% of the Time.---State legislators and executives at Citizens Property Insurance touted mandatory arbitration as advantageous for both consumers and insurers. In practice, homeowners were left with few avenues for recourse when their claims were denied.propublica.org/article/citizen#News #Florida #Home #Insurance #Law #Property #Homeowners