Hollow Knight: Silksong is now available on Steam - and it broke the Steam store
(store.steampowered.com)
The Steam Store has gone down every time they do a major sale for over a decade or something. They don't care about these temporary problems, because they are just that, temporary. Increasing the server capacity for like an hour or something is just not worth it (most likely).
Also, it's not like the rest of the Steam network is affected when this happens. You can still play your games or download stuff at full speed.