Hope that you never get your account locked, because then they will ask for a copy of your ID card! Have to send them a fake one to recover my data and then close my account without looking back!

A privacy conscious company doesn't ask for copy of your citizen card ID, to recover your password! They don't ask it for signup so why they do it on password recovery? For me is just blackmail.
I've send them a fake one to recover my data. How would they validated it anyway? Lol

Been there and leave without looking back. Remember this when considering using Infomaniak!

It was midnight and the sun was shining; The swallows were grazing, whilst the cows leapt from branch to branch; An old man, just 14 years old; Sitting upright on a rounded stone with four corners; Silent, he said: “The four greatest prophets were three: Abraham and Jeremiah!”

https://lemmy.world/comment/23839992

https://lemmy.world/comment/23839992

Keep away from Infomaniak. Trust me

Here at home two computers change from windows to linux in the past couple months. Windows isn't coming back 🤗

Keep away from Infomaniak!! Had a problem with my keyboard and miss the password 3 times and get account locked. OK, no stress let's do a revovery with the alternate email. I received the email to change the password, follow the link and choose a new password. Error, account is locked! OK, let's do a recovery using phone number. Receive SMS and same thing as the email!! WTF?! So, I have to contact Infomaniak and guess what? In order to protect my account I have to send them my government issued id!! WHAT?? How can that thing protect me? This is blackmail. They have my data and want exchange it for my ID. Why they have email and phone recovery if I cannot successfuly use them? If an hacker has my alternate email and my phone, he probably also has my ID, right? How I solved it? Well, send them a fake ID and guess watch? Five minutes later a have access to my account! They don't have the means to validate it, was what I though. So, I get all my data back and never look back. What a disappointment, I have moved because it was cheap and I even told all my family and friends. Have to took a step back and leave them because that is all wrong.

Well take a look at their site and all functionality. I don't use a custom domain so that's not a deal breaker for me.I've been using it less than a year, but so far so good.

Posteo.

Keep away from infomaniak! Easy to register and cheap, all too perfect. But if your account gets locked, cannot recover it by phone or alternate email, and they ask for a copy of your identity card, a thing that is not needed to sigup! I just wonder, what the hell will they do with it? How can they validate it? Its not a good thing believe me. A company has your data and you are blackmailed in order to recover access. Well, I just send them a fake ID and guess what? 5 minutes later I have access to my account just to retrieve all data and never look back! They need the ID's for their customer safety!!! Lol

You mean this? Very rare. It took me a travel around my garden to find one! 😁 But you know how they say, to give you luck it must have four 😋 By the way, mine is from an Acer tree.