They seem to be focusing very much on NOT using LLMs yourself, but buying an SaaS offering providing LLM instead.

95% are failing, and:

Companies surveyed were often hesitant to share failure rates,

Oh. So it's at least 95%?

Edit:

Source is MIT Nanda project - isn't that an university project? I can't access it, can anyone share? I'm curious about the methodology and data set