I'd definitely lower the difficulty first.
A game that comes to mind for me is Frostpunk. It has easy, medium, hard, and extreme. Naturally I selected normal at first.
Normal difficulty Frostpunk is not for beginners. I learned that very quickly. That game was basically the dark souls of city builders. It was a super fun game though, and probably near the top of my list of best games I've played.
They changed the difficulty names in FP2 to citizen, officer, steward, and captain. I believe the default is citizen there. I guess even they realized there is nothing easy about that game. FP2, while a drastically different game, was also hard.