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[–] 9 points 1 year ago (4 children)

Does it actually happen to people? All servers I worked with both had a back door (or two), and someone at the data centre (during work hours at least) you could contact in an emergency.

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  • [–] 7 points 1 year ago

    Most data centers have some kind of service where you can request a KVM to be connected to the server. It's not instant as an actual human has to do so but a lot sooner than another human driving long distance. I guess in this case, it's a mid size company that is big enough to have multiple locations yet small enough to still manage to use on-premise infra instead of data centers.

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