This warning means that trying to pick out one bogeyman here is a flawed approach, because (for example) “Was it layoffs or not?!” is a meaningless question. It was (as Baldur says) almost certainly “layoffs and….”That warning •also• means that companies like Microsoft can try to save face by cherry picking the least PR-damaging causal factor and trumpeting that as the real cause. Beware of such declarations when they arrive. If they name a single cause, it’s a PR stunt.I don’t think we know what really caused the MSFT or FAA outage. I doubt we’re going to anytime soon, maybe ever. The answer will be large; it contains multitudes.3/