We've been trying to take a trip like this for years now. We actually booked a roomette from Chicago to Arizona several years ago, but the concierge at Chicago station failed to tell us our train had arrived, and then had left. Yes yes it's "our responsibility to know", but this was our first time, and there are no train arrival departure screens in the fancy high end waiting room they had us in. It was the employee's job to tell us when to leave.

We asked the staff several times, showed them our tickets, the whole works. They just said get your stuff ready and sit over there. So we did. Eventually, one of the several times I went back up and asked, they said "your train left, you missed it".

The whole thing was a debacle. The guy was incompetent. I can write up a whole story on it, but man, it really soured me on Amtrak.

We got refunded, but that was it. It took literal YEARS to get any extra compensation out of them for the horrendous treatment one particular employee gave us, and the last minute plane tickets we had to buy (we still had to get to Arizona).

Now we're using the voucher we got from that experience, to try again. And you better believe I'm gonna be watching that arrival time on my phone, like a hawk. And I'm gonna pester those workers, in a kind way, but I won't be forgotten again. I want to know exactly when the train is boarding, and I want to be there when it does.

Is there anything else I should know?

I've read to bring an extra blanket, and snacks, and drinks. Is that excessive? My SO does get cold, and snacky.

I plan to bring a power adapter for chargers, and some handheld gaming devices for when the views aren't amazing, or it's dark out.

I know not to trust the arrival time, so I'm gonna reserve a car rental at the airport in Sacramento for 24 hour pickup, and our hotel is prepared for late check in.

We plan to drive to calavera to the big tree park to look at Sequoias the whole day, then get dinner, and drive back to Sacramento the next day to catch a flight home.

The trip is really just an excuse to ride the train, and see the sights. But we can't take much more time off to do anything else in CA. We like nature and hiking so I think it'll be a good fit.

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[–] 2 points 22 hours ago (3 children)

I rode the zephyr the other direction once; also had a sleeper. Second day our engine broke down in Utah. Took another two days for another engine to show up and get us the rest of the way to Chicago. Back then they still had a smoking car that opened up outside of California. That car was a party after 9 PM. Not sure if that’s still a thing. Enjoy the adventure!

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  • [–] [S] 2 points 21 hours ago (2 children)

    Holy cow! I hope that doesn't happen to us!

    Thanks for the insights!

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  • [–] 2 points 21 hours ago (1 child)

    Because we missed our connecting train to Boston and got stuck there for an evening; Amtrak upgraded our sleeper to the handicapped cabin. It was huge. We ended up partying with a bunch of other passengers and train staff in that cabin. I spent most of the trip drunk, which becomes hard to gauge when you can’t walk straight just due to the general train movement. The trip back from Boston to Chicago sucked, because the heat was off in one car ( it literally had snow coming in the doors) and the other car was like 100 degrees.

    Anyway, I hope you guys have some memorable rail adventures too! Be prepared for the unexpected lol

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  • [–] [S] 2 points 6 hours ago

    That's quite the spectrum of events! Haha

    We're pretty easy going, so long as we're given options that make sense. Honestly if they would've offered the sleeper on the following day, we probably would've taken it, we baked in extra time on our first trip. But the first thing the erring employee did was make us cancel our ticket. The other employee scolded him for that, once it was cancelled there was nothing else they could do. It was, no pun intended, a trainwreck.

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