tried rebooting, didn’t work. Tied restoring license, didn’t work. Can’t communicate with them because their stupid AI bullshit ahows no submit button to send my questions.

So…. Is there a class action suit I can jump in on?

EDIT; an hour on the phone with three different departments. And the end result:

I have to buy the game again. Even though they verified that it shows purchased- both in my actual account (he even quoted me the purchase date) , AND through the PS app.

This is how it starts folks. Canceling my PS Plus as we speak.

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[–] 10 points 13 hours ago*

Take it to small claims court. Ask for the money to replace the game + the filing fee from Sony America. Cite all documentation confirming your attempt at relief and if you have it, receipt of the game - possibly available in the form of credit card receipt, but also proof that you've played the game on the system.

They won't even contest it most likely. Send the bill to their finance department.

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