dracc comments on It works even better if you come up with creative insults

It also works if you write an email to no one. Just open a new email, don't even fill in the recipient address, but start explaining your problem to someone who is an expert at solving problems but that doesn't know anything about your problem. Be thorough in your explanation; mention what you've tried and the results, talk about how the thing works, how you expected it to work, what is specifically blocking you, etc.

It forces you to look at each detail again in order to explain it and you might find that your next steps seem obvious while you're in the process.

Then you just close the email and say no when it asks to save.

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[–] kazerniel 1 point 2 hours ago* (last edited 2 hours ago)

Just open a new email, don’t even fill in the recipient address, but start explaining your problem to someone who is an expert at solving problems but that doesn’t know anything about your problem. Be thorough in your explanation; mention what you’ve tried and the results, talk about how the thing works, how you expected it to work, what is specifically blocking you, etc.

I inadvertently do this sometimes when opening new Github issues 😆 By the time I thoroughly explain the situation, I realise my mistake or the way I could solve/circumvent the problem on my end, so I just don't submit the ticket.

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[–] Malica@lemmy.zip 5 points 16 hours ago

Less corporate overlord support

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[–] jumping_redditor@sh.itjust.works 0 points 40 minutes ago

unfortunately a rubber duck won't have basic often wrong knowledge about completely unrelated fields, which is sometimes helpful.

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