CanIFishHere comments on Forgot to shut down your Windows 11 PC? Your phone will soon do it for you

[–] CanIFishHere@lemmy.ca 0 points 1 month ago (2 children)

The tech is supposed to be the expert. He/her should be guiding the customer so they don't expose themselves. This is not a 'dumb customer ' story. It's a 'incompetent tech' story for not asking the right questions or providing the right guidance. Former tech guy.

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[–] Reygle@lemmy.world 1 point 1 month ago (1 child)

I disagree. Anyone willing to hand control of their entire life to an app, sacrifice telemetry 24/7 is an idiot regardless of education. Trying to fix people like this is a losing game.

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[–] CanIFishHere@lemmy.ca 2 points 1 month ago

When you give your device over to a tech support department, it is on them to tell the customer of potential security issues with the customers data. To me, it's no different then accessing a customer's glove box when you are servicing their car. If it doesn't pertain to the work order, it's none of your business.

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