Retailers are pulling back from self-checkout after years of theft, errors, and questionable time savings
(www.techspot.com)
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I agree, I have nothing against both being an option. In my bubble, everyone pretty much uses self checkout exclusively whenever available, except maybe for a large haul, so I was surprised to see how many in the comments actively dislike it.
That part about waves is interesting, it's absolutely true and it happens all the time but I never really thought about it.