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Retailers are pulling back from self-checkout after years of theft, errors, and questionable time savings (www.techspot.com)
submitted 1 month ago by to c/technology@lemmy.world
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[–] 23 points 1 month ago (8 children)

At my grocery store I used to use the self checkout until they instituted a new policy where they would randomly check you and verify that the contents of the bag matched the receipt. Well fuck that, I ain't gonna be treated like a criminal. I'm back to waiting in the line, let them do the work.

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  • [–] 5 points 1 month ago

    At mine there's one cashier who's an absolute delight which serves as such a stark contrast to the self checkout that accuses me of stealing regularly and is very hesitant to actually scan some items. Add in that cashiers are faster and I can pay while they scan and it's just a better experience unless the line is crazy and I don't have many items

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  • [–] 6 points 1 month ago* (2 children)

    Is it a subscription based store, like a Costco?

    If so, you signed up for the cart checks. The only thing you can do is not shop there.

    If not, once you pay for it, it's yours, and they have no legal right to touch it or check it unless you give them permission.
    All you have to do is kindly say "no thank you" and keep walking. If they stop you, they're violating other laws.
    If they suspect you of theft, they can calls the cops. Otherwise, they must let you pass.

    The corpos and cops know the laws and, as such, your rights. It's time we all know them, too, so we can put them (corpos and cops) all in their place on the ground.

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  • [–] 6 points 1 month ago (1 child)

    I have thought about all of this at great length. The problem is that they can ban me from the store.

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  • [–] 4 points 1 month ago

    They can, but if they ban you for not allowing them to check, that's illegal, and you can sue. If they ban you for theft, they need the cops to prove it.

    Keep in mind, you must be kind when you refuse. A nice smile and kind "no thank you" is enough. If you're combative, they can ban you for that. If they're dicks that ban for the sake of banning, fuck em

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  • [–] 3 points 1 month ago (2 children)

    Lol, the only place I'm letting them check my work is Costco. I don't even take my receipt from the machine at other places, and have told employees on more than one occasion that they can go get my receipt from the machine or go check with LP and keep walking.

    They can't legally stop you, so I'm not playing their games.

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  • [–] 1 point 1 month ago (1 child)

    They can ban you from the store.

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  • [–] 2 points 1 month ago

    Is it a membership store? If not, they would need to have a posted policy that you're required to follow for that to be a real threat.

    The drone at the front of the store is not allowed to do more than request to see your receipt, and playing off that you can't hear them is also a good option I've used in the past when they try.

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