Never dealt with anything like that but I'm using a Sonoff Dongle-E myself.
I would wonder is maybe you are at a device limit or maybe have a device that is throwing errors. A Dongle-E is running 25.00 on Amazon. The newest version the Dongle-P is 40. It's a small price to pay to test things against and even potentially solve the problem. Update the firmware to the latest version and transfer 1 Device to it. Every couple weeks switch another. If you have a dropout on the new one you know it could be a device in that pool having an issue or the zigbee coordinator at fault.
And while the design device threshold is pretty high design vs reality are two different things. A lot of people have issues with more than a handful of wifi devices but theoretically there should be no issue or limit, this also depends on if a person is using cheap residential or commercial grade hardware. If things stabilize after you transfer a few devices that may be the issue. I would spit them in half and move on with my day.