Or Microsoft who randomly needs to verify someone's identity before they can log into.tgeir computer but the user doesn't have a smart phone. So they need to call someone trusted to have them log into their email from a different computer just to get the code so the user can log into their computer.

But that also means they didn't have access to any saved passwords so a notebook helps.

I really should put Linux on her machine but then I have to show her how to do that too. It's a lose-lose so I keep it the same.

I miss local accounts.