Yeah they aren't incompetent or bad bad, but they do highlight their negative qualities with the plots being driven by them like iasip (for the most part)

It strikes me as more of a less optimistic Parks and Rec? I think the issue is that the writers of the show did not say people came out looking worse. The writers had the following to say (also from the article):

The goal of the episode was to ask what level of responsibility these social media companies have when it comes to policing hate speech. Though the team had a very strong opinion about what the correct answer to that is, the episode was never approached from the point of view that “Mark Zuckerberg should do this.”

“We feel very strongly in a position, but we’re not in that position. We don’t know what the ramifications are of all of a sudden just saying, ‘Well I don’t like what you’re saying therefore you can’t say it.’ It’s just dicey,” McElhenney said. “Now all of a sudden, as the show creators, we’re creating an environment where we have to make what our decision would be in the moment, and we don’t ban them. We figure out a different way to deal with it.”

McElhenney joked that he thinks his server-banning plan may be able to work in real life. “You know what? That’s what we gotta do. Let’s get Zuckerberg on the phone!”

That doesn't strike me as the kind of thing they'd say if they thought it was a bad thing to do. Maybe I just don't understand their humor, but it really comes across as though the MMO team is well meaning but flawed, which is not what "platforms nazis" equates to in my opinion.

I do really appreciate you taking the time to read and respond. Wasn't sure if anyone in the community had even watched the show