▲ 803 ▼ Best Buy 'repairs' customer's gaming laptop by simply removing half the RAM— claims unit in question only accepts 32 GB of RAM despite listing a 64GB configuration (www.tomshardware.com) submitted 2 months ago by themachinestops@lemmy.dbzer0.com to c/technology@lemmy.world 138 comments fedilink hide all child comments Best Buy Removed Half The RAM From A Gaming Laptop Because It Said The Laptop Only Supports 32GB A customer sent a Lenovo Legion 5 in for warranty service with 64GB of RAM. The Best Buy repair report confirmed the laptop had two 32GB RAM sticks, but the technician said the laptop "only accepts 32GB RAM maximum." The removed RAM was sent back to the customer with the laptop. Original Source: https://www.reddit.com/r/mildlyinfuriating/comments/1vpew29/best_buy_sold_me_a_64_gb_ram_laptop_and_it_worked/ Laptop specs(it supports 64 GB): https://psref.lenovo.com/product/legion_5_16irx9?tab=spec
[+] Etterra@discuss.online -6 points 2 months ago (7 children) Best Buy steals 32MB of RAM from customer. Ftfy permalink fedilink source hideshow 7 child comments replies: [–] nailbar@sopuli.xyz 16 points 2 months ago* How do you figure? The removed RAM was sent back to the customer with the laptop. It was in the post text, even. permalink fedilink source parent [–] Sm0ke@lemmy.dbzer0.com 5 points 2 months ago (4 children) Did you even read the VERY short post description? permalink fedilink source parent hideshow 4 child comments replies: [–] modus@lemmy.world 4 points 2 months ago (2 children) I only read headlines. Everything else is a waste of my time. permalink fedilink source parent hideshow 2 child comments replies: [–] m4ylame0wecm@lemmy.zip 3 points 2 months ago I prefer to be seen as a complete moron instead of reading for seconds. permalink fedilink source parent [–] MehBlah@lemmy.world 0 points 2 months ago We can't be held responsible for inaccurate headlines. permalink fedilink source parent [–] Etterra@discuss.online 1 point 2 months ago I was in bed waiting for my meds to kick in so I could sleep. 🤷 permalink fedilink source parent [–] MehBlah@lemmy.world -1 points 2 months ago Around $500 dollars permalink fedilink source parent
[–] nailbar@sopuli.xyz 16 points 2 months ago* How do you figure? The removed RAM was sent back to the customer with the laptop. It was in the post text, even. permalink fedilink source parent
[–] Sm0ke@lemmy.dbzer0.com 5 points 2 months ago (4 children) Did you even read the VERY short post description? permalink fedilink source parent hideshow 4 child comments replies: [–] modus@lemmy.world 4 points 2 months ago (2 children) I only read headlines. Everything else is a waste of my time. permalink fedilink source parent hideshow 2 child comments replies: [–] m4ylame0wecm@lemmy.zip 3 points 2 months ago I prefer to be seen as a complete moron instead of reading for seconds. permalink fedilink source parent [–] MehBlah@lemmy.world 0 points 2 months ago We can't be held responsible for inaccurate headlines. permalink fedilink source parent [–] Etterra@discuss.online 1 point 2 months ago I was in bed waiting for my meds to kick in so I could sleep. 🤷 permalink fedilink source parent
[–] modus@lemmy.world 4 points 2 months ago (2 children) I only read headlines. Everything else is a waste of my time. permalink fedilink source parent hideshow 2 child comments replies: [–] m4ylame0wecm@lemmy.zip 3 points 2 months ago I prefer to be seen as a complete moron instead of reading for seconds. permalink fedilink source parent [–] MehBlah@lemmy.world 0 points 2 months ago We can't be held responsible for inaccurate headlines. permalink fedilink source parent
[–] m4ylame0wecm@lemmy.zip 3 points 2 months ago I prefer to be seen as a complete moron instead of reading for seconds. permalink fedilink source parent
[–] MehBlah@lemmy.world 0 points 2 months ago We can't be held responsible for inaccurate headlines. permalink fedilink source parent
[–] Etterra@discuss.online 1 point 2 months ago I was in bed waiting for my meds to kick in so I could sleep. 🤷 permalink fedilink source parent