Wow, blame the user?
It's missing a facility, a massive facility, that's been there since before OSM existed.
That's an example of the problem. Why would I bother with it if I have to start with Google maps because OSM doesn't have a major medical facility? May as well just use Google maps.
And your attitude is exactly what keeps new users away from stuff like this.
I happen to use six mapping apps on my phone, and the bottom line is they all suck compared to Google.
Now ask the average user - someone not like me - to use these handicapped apps.
I'm all for them - as I said I have six mapping apps. I've actually contributed to them. But you gotta go being an ass about it.
Pound sand.

