Again, that misses my point. Victims do not owe random people an explanation of how they handled things, and requesting an explanation in response to someone sharing a harm they endured is unhelpful. That is not an indictment of you or your character, it's just important to me that people be able to express they were harmed without being subjected to questioning for it
Your second use of "him" implies we may be reading the comment differently. If I am understanding correctly they are a woman who was abused by a male superior at work.
Regardless, people do not owe the world perfect victimhood, and whether we treat someone's statement of harm with compassion should not be predicated on an evaluation of whether they "did things right" in the wake of the abuses they suffered.
Its a vulnerable thing to say you were harmed. Let's not interogate whether they performed victimhood correctly, and they dont owe us any details one way or another. It minimizes an expression of abuse that is generally not listened to in the first place.