But why do that when you can wantonly exploit your workforce for obscene profits? /s
See, they don't need the best workers, isn't like they are going to be partaking of the services or products they are shoveling, they just need obedient workers who will meet a minimum threshold of quality; anyone who falls below the threshold can be used as an example to ensure the rest keep working.
They aren't delusional, they are owning class capitalists and their incentives are fundamentally different from ours as working class people.