You know that XKCD comic about the assumpitions of experts? Thats what you sound like.

You may not be an expert in your eyes but compared to that commenter, you are, and when you speak to actual experts to find help you are already able to use the language that opens the door to that help. While to others its akin to searching for something when you don't have the key words or phrase that will lead to the appropriate results and you just get nothing.

This person wants things like an info-graphic to help them get to where youbare or somewhere close.