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People who have worked in customer service: Did you ever get hit with a "Do you know who I am!?" Did you in fact know who they were? (lemmy.world)
submitted 5 months ago by to c/asklemmy@lemmy.world
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[–] 5 points 5 months ago (2 children)

It was a real head scratcher. The anger seemed like the performance. The improved version seemed more authentic. I always assumed I "earned his respect" or some macho nonsense like that.

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  • [–] 4 points 5 months ago (1 child)

    Could just be he didn't realize what an asshole he was being until he was called out on it. Most assholes will double down when called out on it. But a few unintentional assholes will actually admit the error of their ways and change.

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