I mean, he was following his script. This situation definitely called for some independent thought, but in an unusual situation, he instead just barreled through and stuck to his script...

I'd say there's definitely more incompetence than malice going on here.

(And to be clear, I'm not saying this is ok.) Incompetence is a huge problem when it's in a place of ultimate authority, and it carries deadly weapons with the authority to use them. That is absolutely not a position where incompetence should be tolerated in any society.

But I do want to push back a bit in the tone you were setting, "acab, goddamn pigs, all of them"; that's strong, and again, I don't think this case was malicious, just dumb. Somewhat fittingly, I would call it pig-headed.