I guess we have different memories of that era, I remember a lot of people moaning about everything going online, businesses feeling the pressure to set up websites, people being shut out of services if they didn't get with the times and get an internet connection, etc.

Same shit, different tech. It's just the brutal march of tech under late stage capitalism, my opinion is that you can't change it, you can only decide whether you'll ride the wave and move with the times or bury your head in the sand and hope it blows over. Tbh I did the latter for the first few years but once I realised the job I'd done for decades was basically no longer a job, I realised I had to just suck it up and move with the times 🤷