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[–] 17 points 5 months ago (1 child)

I was recently less than amused, when I first waited for a response for 8 minutes, and then an agent asked something, required immediate answer and ended the chat in 30 seconds

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  • [–] 13 points 5 months ago*

    I've had a bot end the session while both I and the service agent were typing, and it was only 30 seconds since the last message.

    This happened 3 times in a row before I learnt to pre-type all my answers in a text document and copy-paste them to keep the not happy.

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