voting with their wallet I'm onboard with your argument but I really don't think voting with your wallet works in cases like this. When there are so few players in a system and they're all colluding to make things worse, there is no vote.

I am deeply frustrated that people aren't getting more involved. I link them to groups, I show them the consumer rights wiki, I talk to people about getting involved politically at the local level... So few people care. Things are going to have to get much worse before they take action, best thing we can do is have the framework in place for when they finally wake up.