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Asking About Tuxedo Computers (lemmy.ml)
submitted 1 year ago by to c/linux@lemmy.ml
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First of all, I'm not sure this is the best community for this, so if you think there is a more suitable one, please inform me.

So I've been looking for manufacturers that sell computers with Linux out of the box and I remembered hearing about Tuxedo Computers. Some people seem to really like them, but I've also heard of some people complaining about them too.

And so I've come here to ask this community what are your experiences with this vendor? Is there somewhere else I should look? Thanks in advance.

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[–] 9 points 1 year ago* (6 children)

Some caveats on the framework recommendation:

  • Its value proposition is in its repairability and upgradeability. You save money by repairing and upgrading the existing laptop later instead of buying a new one. If you don't like tinkering, its not a great value.
  • Framework does not provide firmware support. Most framework mainboards only receive one or two firmware updates within the normal lifespan of a device. So if you need a secure bios, framework is not an option.
  • The actual performance per dollar of framework laptops the day you buy them is poor. A lenovo or a dell will beat it in perf/$ anyday.Frameworks laptops are only attractive perf/$ wise later when you start benefiting from cheap upgrades.
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  • [–] -3 points 1 year ago (5 children)

    Well this is one of the worst takes I've seen around here 🤣

    1. Not sure where you're getting this from. The value comes from buying a known Linux compatible platform at a similar price point to any other manufacturer. The Desktop is the first AMD Ryzen Max+ platform on the market in that form factor, and those chips are well above the performance of any other Ryzen chip on the market. Fair price as well.

    2. This comment is disingenuous at best, and just wrong overall. They were slow on their firmware updates during their initial pilot shipments while the platform was still in validation, so they were making delayed changes to firmware in light of that until they cleared that hurdle. Been regular updates since. Also, firmware rarely decides the overall security of a hardware platforms unless known vulnerable portions are found and then intentionally NOT fixed, which is not what happened with all of that.

    3. Absolutely wrong. The price point is the same as any other machine in the same segment, which is not the general consumer crap Lenovo kicks out, but the slightly elevated professional segment. If you're not looking for that in a new device, guess what, they have refurbs at have the price. Both conditionals right there completely invalidate whatever point you're trying to make, especially when you're buying for the stability on Linux as OP mentioned, and it's a crapshoot at best with any other manufacturer in their cheaper segments of machines.

    I don't know if you're shilling for some specific point here, but you need to get informed.

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  • [–] 10 points 1 year ago (4 children)

    Not trying to be disingenuous, I have a framework 13 and I love it. Just pointing out some real tradeoffs with it that folks ought to be made aware of.

    You can get a lenovo or a dell or something else with the same specs for cheaper if you're willing to give up repairability. I'm not, so I have a framework, but that's not everyone.

    For firmware support, the 12 gen frameworks still haven't received a single stable update on Linux since launch despite known vulnerabilities. That's an ongoing issue, its not fixed. For some people in security a critical environments, that's a deal breaker. Similarly the 13th gen only got 1 stable update on linux and the ryzen 300s (which I have now) again have started to get vulns reported but no patches yet.

    Most vendors patch vulnerabilities according to the coordinated disclosure, and framework doesn't. Not saying framework is the devil or anything, just that there's a real tradeoff for some people.

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  • [–] -3 points 1 year ago (3 children)

    Sure seems like they just released one last month: https://knowledgebase.frame.work/bios-and-drivers-downloads-rJ3PaCexh

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  • [–] 11 points 1 year ago* (2 children)

    Unfortunately no, that is only for installation via windows. There is no Linux updater for it. Still no stable update on Linux for the 12th gen :(

    Edit: oh nice actually I see they added an EFI updater! That's great progress :) so I stand corrected -- 3 years after launch, it got its first and only stable update on linux! Thanks for the correction.

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