I think that the problem, in both cases, is culture.
It's not that either of those are bad, or bad for people; it's bad for people of this culture or people of this society. It's how the two intersect that is the problem.
It could be a tool that lifts up the worker or creative, but instead it's a tool to devalue the creative and extract power and wealth.
It highlights that people with power get a different set of rules and laws than the rest of us, and they're using that to further entrench and enrich themselves.