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[–] 39 points 8 months ago (16 children)

We can only hope so.

I've suggested to my team a few times that we should start a new business developing "Atlassian, but good". They're up for it. So many of our wider business have never used "anything but Jira", and they can't see it for the steaming pile of shite that it is. Not just that it's a bad tool for developers, QE, project management or customer support, but they couldn't imagine anything that's better in any way, or how it would look if it didn't have so many issues.

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  • [–] 6 points 8 months ago

    Problem with being a business is that Atlassian isn't so much really a software company as much as they are a marketing thing that pretends to be software.

    Agile consultants say "Atlassian", companies lap that up at the executive level and the employees roll with it because selecting Atlassian is "thought leadership". The people picking Atlassian are not the people using Atlassian. Paradoxically typical Atlassian rooted workflows are about as far from being actually agile as you can get.

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  • [–] 5 points 8 months ago (8 children)

    If you were starting a new company what would you use instead of Jira?

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  • [–] 18 points 8 months ago* (5 children)

    Nothing, personally. Jira at our place only serves the bean counters in the programme management department. The data is a mess anyway, it just gives them the illusion of control.

    I work in a large enterprise and most of our work is just stupid red tape satisfying processes and other teams' rules, many of which just exist to keep those teams employed. There's so much unnecessary work and BS going on.

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  • [–] 8 points 8 months ago (4 children)

    So then how would you document changes, work, etc. as is required by SOC2, PCI, SARBOX and other auditing frameworks that businesses require?

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  • [–] 2 points 8 months ago (3 children)

    We don't do any of those things. We're not even developers. We just use Jira to log hours (which is basically one big fantasy obviously)

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  • [–] 3 points 8 months ago (2 children)

    That’s definitely not a problem of Jira. You’re hating the product, when most likely your ire would be drawn to any application you were using for such a fucked up process.

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  • [–] 5 points 8 months ago (1 child)

    Considering they are talking about making a replacement service, probably just GitHub/codeberg/etc and collab edit docs and discussions at the start, and then eat your own dogfood.

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  • [–] 1 point 8 months ago (2 children)

    Hm. Bear with me. I've used jira on prem for a very long time and have used a multitude of other products.

    Jira was quite good in comparison.

    What am I missing?

    (aside from the whole cloud requirement and atlassian behaving AI-shitty)

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  • [–] 3 points 8 months ago (1 child)

    Jira Cloud isn't just the on-prem version of Jira where you're forced to use and pay for Atlassian's hosting, it's actually a different and much shittier version of the old on-prem Jira. Same goes for other Atlassian products such as Confluence.

    It's no surprise to me that Atlassian is in trouble, as there's little reason I can see to use their products anymore, and they are just coasting on inertia at this point. Whereas 10 years ago, while it was still fun to knock their stuff, I had to admit they were actually pretty decent.

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