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Burger King will use AI to check if employees say ‘please’ and ‘thank you’ (www.theverge.com)
submitted 8 months ago by to c/technology@lemmy.world
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The company compiled information from franchisees and guests on how to measure friendliness, resulting in the fast food chain training its AI system to recognize certain words and phrases, such as “welcome to Burger King,” “please,” and “thank you.” Managers can then ask the AI assistant how their location is performing on friendliness.

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[–] 2 points 8 months ago

McDonald's really isn't much better, and really there's not much stopping them from recording everything and deleting it after it's seen review. Basically just more reasons to try and fire people then not pay for unemployment insurance it appears.

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