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Burger King will use AI to check if employees say ‘please’ and ‘thank you’ (www.theverge.com)
submitted 8 months ago by to c/technology@lemmy.world
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The company compiled information from franchisees and guests on how to measure friendliness, resulting in the fast food chain training its AI system to recognize certain words and phrases, such as “welcome to Burger King,” “please,” and “thank you.” Managers can then ask the AI assistant how their location is performing on friendliness.

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[–] 12 points 8 months ago

Just like basically all of this AI shit... Who is this for?

They should be focused on making their food better and cheaper, not making their employees miserable.

I'll get my burger at whatever restaurant treats its workers and customers like human beings.

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