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Mom's Linux mint install keeps going to a black screen (lemmy.zip)
submitted 10 months ago by to c/linux@lemmy.ml
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Updating for this post: https://lemmy.zip/post/53674276

So far it’s been pretty smooth for the most part a few issues (printer related) and a couple other things I was able to hop on and help her.

There’s one issue that has puzzling me though and I need some help. Every so often while she is using the computer her monitors go dark and the computer becomes unresponsive, I asked her to try ctrl alt f1, f2, etc to no effect. The only thing that fixes this is pressing the power key until the computer turns off. I tried checking the journalctl logs but didn’t see anything of note. What else can I check?

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[–] 5 points 10 months ago

Check /var/log/syslog, dmesg, and /var/log/auth.log

Like the others suggest, try setting up ssh access so you can see what's happening.

If you use ssh and login, I'd recommend using top or htop and maybe diskhogs and see what's up

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