This is helping my mother:
- fix issue * "I'll help you avoiding this issue again. It's simple but you have to pay attention"
"Yeah, yeah..."
start explaining using a ver simple analogy in a piece of paper
starts rolling eyes and looking away
"You're ignoring me..."
"I'm not ignoring you! I don't need to look at you all the time"
"What did I just said?"
"I don't know! I don't understand any of this stuff!"
"Yeah, that's why I was explaining. I'm done"
"YOU NEVER HELP ME!"
I know, I know. Some explanations are simple but can be overwhelming to others. But she refuses to even try. She's far from computer illiterate. I set a jellyfin server and she uses it everyday. Every time she has a hard time with it she expects me to drop everything and just do it for her. Everytime I go I don't do anything, I just go there and while she shows all I do is repeat these two sentences: "What does it say on the screen and what are the options?" and "What do you think you should select?". She eventually figures it out as I force her to actually read it.