I don't even see that as necessary. without the account number there is nothing really sensitive in it. that being said it would be a big step up if they did the encrypted pdf as long as you could decrypt them without running around to a bunch of other places. So I could see getting the key from the portal for emails from them but they should not change it for every email so once I had it I should be able to save them from my email client without any more fuss. Unfortunately when institution sends encrypted communications they tend to use yet another portal which makes the whole thing even worse.
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