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Why do I bother writing up documentation and SOPs if everyone's just gonna IM me to ask stupid questions I've already answered? (dubvee.org)
submitted 11 months ago by to c/rant@lemmy.sdf.org
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I put a lot of work into writing up decent documentation and SOPs and making them available. Does anyone read them? Pfft, not if my work chat history is any indication. Constantly getting pinged for basic-ass questions I've already answered thoroughly when I wrote up the docs and SOPs.

And I'll go ahead and make sure you get another copy of that memo. Mm-Kay?

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[–] 4 points 11 months ago (1 child)

This is documented in the manual. Here is the solution. Can you please write a clearer entry, so the next person understands better, as you did not understand how I wrote it.

People are lazy. Make them do the work by asking and they will learn to do less work by checking the manual and not asking you.

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